Speak to our team 01392 757 007

What do you get?

  • Powerful Connected Systems

    Scalable platforms for any task: portals, integrations, APIs, web apps and AI workflows that keep your business running smoothly.

  • Smoother Operations

    Custom dashboards, reporting, and smart automation designed to reduce manual work and improve productivity.

  • Intuitive User Experience

    Clear interfaces and streamlined workflows that help users complete tasks faster with less friction.

  • Ongoing Support

    Maintenance, monitoring, continuous improvements, and direct access to the people who know your platform inside and out.

“Illicit took on the mammoth task of consolidating four websites and complex functions into one site. This has drastically improved our UX, maximised sales, and we now have the easiest to maintain website ever.”

Nick Struthers-Frost, World Extreme Medicine

Built for What's Next

We’ve been designing and developing custom web platforms for businesses for over 15 years – there’s no problem so big we can’t beat it with a little applied knowledge. Every platform is different, which is why we carefully plan, design, and develop systems around your specific requirements down to the last detail – ensuring that it will remain useful, adaptable, and easy to scale over time.

FAQs

Custom applications are fully bespoke solutions or integrations created from the ground up to support your specific business needs. Unlike mass-produced software, they’re designed around your processes, not the other way around.

Are you frustrated with off-the-shelf software that doesn’t solve your problems? Custom web development could be just what you need. With our custom solutions, you can boost efficiency and productivity and improve user experience, all while streamlining your core processes.

Yes, where it adds real value. We can integrate AI features into custom web platforms to improve automation, streamline workflows, and enhance user experiences.

This can include intelligent search, chat assistants, data analysis, or automating tasks across your systems. We only use AI where it solves a clear business problem, rather than adding it for the sake of it.

Yes. We design and develop bespoke customer portals that give users secure access to information, documents, bookings, support requests, account management, and other self-service functionality. Every portal is built around your business processes and can integrate with existing systems where required.

Absolutely. We build custom APIs and integrations that allow different systems to communicate and share data automatically. Whether you need to connect a CRM, accounting software, ERP platform, booking system, or third-party service, we can create reliable integrations that reduce manual work and improve efficiency.

Yes. While many businesses use off-the-shelf CRM platforms, there are times when a custom solution makes more sense. We develop bespoke CRM systems tailored to your workflows, helping you manage customers, enquiries, projects, sales pipelines, and internal processes in a way that fits your business.

Yes. Many of the platforms we build are designed to replace spreadsheets, repetitive admin tasks, disconnected systems, and manual workflows. By automating processes and connecting systems together, we help businesses save time, reduce errors, and improve day-to-day efficiency.

Of course – we create bespoke internal systems that help businesses manage operations, workflows, resources, reporting, staff processes, and data more effectively. These systems are built specifically around how your organisation works rather than forcing you to adapt to generic software.

Bespoke intranet systems can be built to take your internal operations to the next level.

From full team management and user accounts to in-house resource libraries and workflow tools, we create internal platforms that become the engine powering your team.

In many cases, we can consolidate multiple tools into a single, streamlined system. This reduces complexity, cuts costs, and improves overall efficiency across your business.

First, we’ll scope the project with you and map out a clear ballpark estimate so you know what to expect upfront. From there, we provide transparent, fixed pricing where possible. For larger or long-term projects, we work on a flexible hourly model with clear monthly billing, so you only ever pay for the work delivered.

 While we’re based in Exeter and work with businesses across Devon and the South West, we also develop bespoke software, portals, integrations, and web applications for organisations throughout the UK. Most projects are delivered collaboratively online, making it easy to work together regardless of location.

That’s completely normal, and many clients don’t. We help shape the idea with you, starting from your goals and problems – we realise that specifications can change over time, so we remain completely flexible.

Yes. We stick with you after launch, especially for a sophisticated build. From updates and improvements to ongoing development and support, we make sure your system continues to evolve as your business does.

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